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Retrieve a message

Retrieve a message

Responses
200

Retrieve a single message by id

Schema OPTIONAL
message object

The message data

id string

Unique identifier of the message

clientId string

Client identifier

receivedAt date-time OPTIONAL

Date when the message was received

createdAt date-time

Creation date of the message

updatedAt date-time

Last update date of the message

integrationUrl string OPTIONAL

When you import messages from an external source (e.g.: Intercom) into Harvestr, this is the URL of the message in the source tool

integrationId string OPTIONAL

When you import messages from an external source (e.g.: Intercom) into Harvestr, this is the message ID in the source tool

title string

Title of the message

content string

Content of the message

channel string

Possible values: [CHROME_WIDGET, FORM, FRESHDESK, HUBSPOT, INTERCOM, MAIL, NOTE, SALESFORCE, SHEET, SLACK, ZENDESK, MS_TEAMS, PUBLIC_API, HFC, AIRCALL, CLAAP, GONG, MODJO, PRAIZ]

Channel through which the message was received

read boolean

Whether the message has been read

updated boolean

Whether the message has been updated

archived boolean

Whether the message is archived

bin boolean

Whether the message is in the bin

assigneeId string OPTIONAL

Identifier of the assignee

requesterId string

Identifier of the requester

submitterId string

Identifier of the submitter

labels string[]

Labels associated with this message