id stringUnique identifier of the message |
clientId string |
receivedAt date-time — OPTIONALDate when the message was received |
createdAt date-timeCreation date of the message |
updatedAt date-timeLast update date of the message |
integrationUrl string — OPTIONALWhen you import messages from an external source (e.g.: Intercom) into Harvestr, this is the URL of the message in the source tool |
integrationId string — OPTIONALWhen you import messages from an external source (e.g.: Intercom) into Harvestr, this is the message ID in the source tool |
title string |
content string |
channel stringPossible values: [CHROME_WIDGET, FORM, FRESHDESK, HUBSPOT, INTERCOM, MAIL, NOTE, SALESFORCE, SHEET, SLACK, ZENDESK, MS_TEAMS, PUBLIC_API, HFC, AIRCALL, CLAAP, GONG, MODJO, PRAIZ] Channel through which the message was received |
read booleanWhether the message has been read |
updated booleanWhether the message has been updated |
archived booleanWhether the message is archived |
bin booleanWhether the message is in the bin |
assigneeId string — OPTIONALIdentifier of the assignee |
requesterId stringIdentifier of the requester |
submitterId stringIdentifier of the submitter |
labels string[]Labels associated with this message |