Create a message

Create a message

Request Body — REQUIRED
integrationId string Integration ID
integrationUrl string Integration URL
channel string Possible values: [CHROME_WIDGET, FORM, FRESHDESK, HUBSPOT, INTERCOM, MAIL, NOTE, SALESFORCE, SHEET, SLACK, ZENDESK, MS_TEAMS, PUBLIC_API, HFC, AIRCALL, CLAAP, GONG, MODJO, PRAIZ] Message channel
title string — REQUIRED Possible values: 1 ≤ length ≤ 1000 Message title
content string — REQUIRED Possible values: 1 ≤ length ≤ 500000 Message content
labels string[] Message labels
requester object — REQUIRED Requester to be upserted type string — REQUIRED Possible values: [USER, COMPANY] Customer type (USER or COMPANY) externalUid string External unique identifier for the customer email string Email identifier (only for type: USER) name string — REQUIRED Customer name (always required)
submitter object Submitter to be upserted (optional) externalUid string External unique identifier for the company email string Company email name string — REQUIRED Company name (always required)

Responses

201 Create a single message Schema — OPTIONAL message object The created message data id string Unique identifier of the message clientId string Client identifier receivedAt date-time — OPTIONAL Date when the message was received createdAt date-time Creation date of the message updatedAt date-time Last update date of the message integrationUrl string — OPTIONAL When you import messages from an external source (e.g.: Intercom) into Harvestr, this is the URL of the message in the source tool integrationId string — OPTIONAL When you import messages from an external source (e.g.: Intercom) into Harvestr, this is the message ID in the source tool title string Title of the message content string Content of the message channel string Possible values: [CHROME_WIDGET, FORM, FRESHDESK, HUBSPOT, INTERCOM, MAIL, NOTE, SALESFORCE, SHEET, SLACK, ZENDESK, MS_TEAMS, PUBLIC_API, HFC, AIRCALL, CLAAP, GONG, MODJO, PRAIZ] Channel through which the message was received read boolean Whether the message has been read updated boolean Whether the message has been updated archived boolean Whether the message is archived bin boolean Whether the message is in the bin assigneeId string — OPTIONAL Identifier of the assignee requesterId string Identifier of the requester submitterId string Identifier of the submitter labels string[] Labels associated with this message