Skip to main content

Create a message

Create a message

Request Body REQUIRED
integrationId string

Integration ID

integrationUrl string

Integration URL

channel string

Possible values: [CHROME_WIDGET, FORM, FRESHDESK, HUBSPOT, INTERCOM, MAIL, NOTE, SALESFORCE, SHEET, SLACK, ZENDESK, MS_TEAMS, PUBLIC_API, HFC, AIRCALL, CLAAP, GONG, MODJO, PRAIZ]

Message channel

title string REQUIRED

Possible values: 1 ≤ length ≤ 1000

Message title

content string REQUIRED

Possible values: 1 ≤ length ≤ 500000

Message content

labels string[]

Message labels

requester object REQUIRED

Requester to be upserted

type string REQUIRED

Possible values: [USER, COMPANY]

Customer type (USER or COMPANY)

externalUid string

External unique identifier for the customer

email string

Email identifier (only for type: USER)

name string REQUIRED

Customer name (always required)

submitter object

Submitter to be upserted (optional)

externalUid string

External unique identifier for the company

email string

Company email

name string REQUIRED

Company name (always required)

Responses
201

Create a single message

Schema OPTIONAL
message object

The created message data